Effectively managing sales and use tax compliance requires more than just filing returns—it demands expertise, technology, and a proactive, comprehensive strategy. DMA delivers outsourced sales and use tax compliance services that reduce risk, improve accuracy, and free your team from the time-intensive demands of monthly filings. With a proven framework for governance, visibility, and accountability, DMA transforms sales tax compliance into a secure, efficient function that supports your broader tax and financial objectives. Our enterprise-grade model and SSAE-18 certified operation combines people, processes, and technology to give organizations confidence in every return, every time.

Tax departments face increasing complexity due to constant jurisdictional regulatory changes, talent shortages, and tightening budgetary constraints. Outsourcing sales and use tax compliance allows your team to focus on strategic initiatives while an experienced partner manages the operational burden and challenges that the compliance function presents.

Benefits of Outsourcing Sales & Use Tax Compliance

When organizations outsource sales and use tax compliance, they gain more than just time back. DMA’s model is built to provide measurable improvements in accuracy, efficiency, transparency, and governance.

Access to Specialized Expertise

DMA’s in-house professionals bring decades of experience across all jurisdictions and tax types. Every return is handled by DMA employees—never offshored or subcontracted—ensuring continuity, accountability, and institutional knowledge that strengthen accuracy over time.

Operational Efficiency

Our proprietary tax automation solutions and SSAE-18 certified compliance center streamline processes and reduce manual workload.

Scalability

Whether you operate in a handful of states or across North America, DMA scales with your business needs. Our centralized sales and use tax compliance center and hybrid infrastructure provide the capacity and reliability to handle growth without disruption or added internal resources.

Cost Savings

The cost savings of sales and use tax compliance outsourcing extends beyond labor. By eliminating software maintenance, turnover costs, and penalty exposure, DMA’s model reduces overhead while protecting cash flow. Our accuracy-first approach has resulted in a <0.001% penalty rate across 225,000+ filings and $5B+ in remittance processed annually.

Transparency & Control

DMA’s secure Client Portal provides real-time access to filings, payments, and notices—so you always know what was filed, when remittance occurred, and what remains outstanding. You maintain full visibility while we manage the execution.

Fully Managed Sales & Use Tax Compliance

Our fully managed sales and use tax compliance solution covers every aspect of sales and use tax filing—from data intake to payment confirmation. We function as an extension of your tax department, combining experienced professionals, proven processes, and secure infrastructure to deliver accuracy at scale.

Ready to Simplify Your Sales & Use Tax Compliance Process? Contact our experts to learn more.

What You Can Expect

DMA’s compliance operations are built for enterprise resilience and control. Every aspect of our service is designed to protect your data, streamline your processes, and deliver audit-ready results.

Enterprise-Grade Security & Infrastructure: DMA’s hybrid on-premise and cloud model combines agility with control. Our SSAE-18 certified compliance center, ISO-aligned security protocols, and continuous monitoring ensure your compliance data remains protected, available, and always under your governance.

Initial Implementation & Workflow Design: We define scope, map data flows, and establish a customized monthly workflow tailored to your systems and business requirements.

Data Review & Documentation: Our experts validate source data and configurations to ensure accuracy before returns are filed.

Return Preparation & Filing: Our team prepares, reviews, and files all U.S. and Canada sales and use tax returns, managing remittance as needed.

Jurisdictional Notice Management: DMA manages all tax notices and correspondence, serving as your liaison with state and local authorities.

Ongoing Reporting & Visibility: Clients receive detailed management reports and on-demand access to filings and documents through our secure Client Portal.

Dedicated Client Team: You’ll work with a consistent group of DMA professionals who know your systems, timelines, and tax footprint. Our exceptionally low turnover means your primary contacts remain the same year after year—building institutional knowledge, streamlining communication, and improving accuracy over time.

Cost Savings of Sales & Use Tax Compliance Outsourcing

Outsourcing sales and use tax compliance delivers measurable cost benefits and is a strategic investment in accuracy and efficiency. Organizations partnering with DMA consistently achieve ROI through:

  • Lower Operational Overhead: No need to hire, train, or retain a full in-house compliance team
  • Technology Savings: DMA’s proprietary automation and infrastructure eliminate costly software licenses and IT maintenance
  • Penalty Avoidance: Our accuracy-first approach reduces exposure to fines and interest charges (<0.001% penalty rate)
  • Audit Efficiency: Centralized documentation and accuracy controls streamline audit response and reduce internal disruption
  • Strategic Reallocation: Internal tax professionals and teams spend less time on filings and more time on planning, analysis, and transformation initiatives

Outsourcing sales and use tax compliance is a tactical shift, a strategic investment in operational efficiency, and a pathway to financial control.

Sales Tax Compliance Expertise that Evolves with You

Our expert analysts and senior sales and use tax compliance tax professionals remain deeply involved throughout the entire engagement, allowing them to build continuity, recognize and identify patterns, and bring forward client-specific judgment that improves accuracy over time. Our turnover rate is among the lowest in the industry, so clients work with the same dedicated team year after year. This consistency ensures institutional knowledge is preserved, relationships are strengthened, and your compliance function remains stable through every business change.

The DMA Difference
  • All work performed in-house; no offshoring, no third-party handoffs
  • Proprietary automation and advanced analytics for accuracy, transparency, and scalability
  • SSAE-18 certified centralized compliance center
  • Dedicated client bank accounts for secure, auditable payments
  • ISO-aligned, multi-layered security, redundancy, and disaster recovery
  • Low staff turnover and long-term relationships
  • Real-time portal access for full visibility
  • <0.001% penalty rate, 225,000+ filings, $5B+ processed annually

DMA is trusted by companies across the globe because we become a true extension of your tax department—providing continuity, responsiveness, and peace of mind. Every engagement is managed by experts who understand your business, anticipate your needs, and take personal responsibility for outcomes.

Visibility, Control, & Proactive Issue Prevention

DMA’s secure Client Portal gives you real-time access to filings, payment records, monthly summaries, and notice tracking. You always know what was filed, when remittance occurred, and what remains outstanding—no more searching across systems or departments.

Our technology and team work together to catch errors before they become problems. Early anomaly detection, strong workflow governance, and direct involvement from experienced analysts allow us to resolve issues upstream, reducing risk and internal effort.

With our Client Portal, you don’t just keep up. You get ahead.

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Methodology: TRANSACTIONTAX360™

Compliance doesn’t exist in isolation. It’s a critical point in the transaction tax lifecycle. As part of our TRANSACTIONTAX360™ approach, outsourced sales and use tax compliance becomes more than a managed service. It becomes a strategic function connected to data accuracy, recovery opportunities, and future automation.

By leveraging insights from filings and reconciliations, we help clients identify root causes, optimize configuration, and implement improvements that reduce recurring issues.

Frequently Asked Questions

  • Your returns, remittance, notice management, and documentation are handled by an expert managed services partner—while you retain full visibility and control.

  • DMA’s secure Client Portal provides real-time access to filings, payments, and notices—supported by treasury-managed funds and clear audit documentation.

  • Organizations typically gain more time for strategic tax activities, better risk mitigation and audit readiness, stronger financial controls and governance, scalability aligned to business changes, and cost efficiency compared to maintaining internal volume capacity.

  • Our proprietary automation and analytics identify anomalies early, enforce data quality, and streamline review cycles—driving proactive issue prevention rather than reactive cleanup.

  • Yes. Many clients choose to keep selective filing responsibilities in-house. DMA builds workflows that integrate securely with your systems and internal review requirements.

  • In addition to traditional sales and use tax compliance, DMA manages filing and remittance for specialized tax categories with unique jurisdictional rules and reporting requirements, including telecommunications tax, fuel and excise tax, food and beverage tax, and more.

Ready to Simplify Your Sales & Use Tax Compliance Process?

DMA’s Sales & Use Tax Compliance service takes the complexity out of managing compliance. With in-house experts, scalable workflows, and jurisdiction-specific knowledge, we deliver accurate, on-time filings while reducing the workload on your internal team.

Whether you operate in a handful of states or across North America, we provide the consistency, transparency, and the peace of mind your business needs.

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