Implementation Excellence in a Shifting Tax Landscape
As global tax requirements continue to evolve, organizations are facing increasing pressure to modernize how tax is calculated, managed, and reported. In this environment, implementation success is defined by more than deploying technology. It depends on how well that technology aligns with existing systems, supports business processes, and adapts to ongoing regulatory change. DMA focuses on that broader definition of success, ensuring that implementations are not only technically sound, but operationally effective from day one.
Delivering Consistent, Practical Outcomes
DMA’s implementation approach is grounded in real-world application. Rather than treating implementation as a one-time event, the focus is on building solutions that function reliably within the day-to-day realities of tax, finance, and IT teams. This includes:
- Aligning tax determination with upstream data and transaction flows
- Integrating tax technology into ERP and financial systems
- Identifying and addressing gaps that could lead to downstream rework
- Supporting teams through transition, adoption, and ongoing use
The goal is not just to deploy a system, but to reduce friction, improve accuracy, and create a more sustainable operating model.
A Delivery Model Built Around the Client Experience
“Implementation excellence isn’t just about getting the technology live, it’s about how well it works once it’s in place,” said Justin Reinard, Executive Vice President of Tax Technology at DMA. “Our focus is on making sure tax technology aligns with the way organizations actually operate. That means addressing data, processes, and system interactions upfront so clients aren’t left managing issues after go-live.”
This emphasis on usability and long-term effectiveness is central to DMA’s delivery model. By addressing challenges early and designing with the full operating environment in mind, organizations are better positioned to scale and adapt as requirements evolve.
Recognition That Reflects Execution in Practice
“We’re in the middle of a fundamental shift in how businesses manage tax and compliance, and our partners are leading that transformation,” said Meg Higgins, SVP of Global Partners at Avalara. “This year’s winners exemplify what it means to deliver impact through innovative integrations, seamless implementations, and an unwavering focus on customer success. We’re proud to celebrate the critical role Ducharme, McMillen & Associates, Inc. plays in helping businesses navigate tax and compliance with confidence.”
For DMA, the recognition reflects a consistent focus on execution—ensuring tax technology works as intended within real-world environments by aligning systems, data, and processes. As organizations operate in more dynamic, real-time conditions, gaps in implementation can quickly lead to rework or risk, making reliable performance essential. DMA continues to help organizations implement, operate, and evolve their tax technology with confidence.
Evaluate Your Tax Technology Implementation Approach
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