The retail industry is evolving at lightning speed, and indirect tax groups are stepping up to meet the challenges of omnichannel growth, customer experience enhancement, and scalability. A Vertex white paper, How Retailers and Their Tax Groups Are Gaining an Edge, dives into the transformative role of edge computing and tax automation in supporting these priorities.

We’re excited to share that DMA Senior Tax Technology Manager, Tim Allen, contributed his expertise to this comprehensive paper. Tim’s insights highlight how advanced tax technology solutions ensure compliance and enable retailers to stay competitive in a rapidly changing market.

Key Takeaways from the White Paper

The Power of Edge Computing in Tax

Edge computing brings tax calculation closer to the point of transaction, offering localized, high-performing solutions that enhance resilience and scalability. As Tim noted, “Now more than ever, retailers are striving to simplify and centralize their tax processing reporting environment.” This shift ensures consistent tax calculations across all sales channels while reducing the risks of downtime and inaccuracies.

Adapting to Retail’s Rapid Evolution

Today’s customers demand seamless experiences across digital and physical channels. Innovations like augmented reality shopping, re-commerce offerings, and hybrid retail models have become the norm. Tax groups must align with these advancements to handle record-breaking changes in tax rules and the growing complexity of compliance. “Inconsistent tax calculations across different sales channels can degrade the customer experience and diminish customer lifetime value,” emphasizes the paper.

Three Questions to Evaluate Your Tax Technology

The white paper urges retailers to consider:

  • How adaptable is your tax automation architecture?
  • Can your solution be deployed wherever transactions occur?
  • How configurable is your tax technology to support business expansion and cost control?

These questions are vital for assessing whether your tax solutions are ready to handle the demands of modern retail.

Learn more about DMA’s retail industry expertise.

Why Tax Automation Matters

With global tax rules becoming increasingly complex, the white paper underscores the importance of adopting robust tax technology. Vertex’s O Series Edge, for example, integrates edge computing capabilities to ensure lightning-fast, accurate tax calculations while reducing IT overhead. As noted in the paper, “Each step forward in tax automation provides additional layers of benefits, and its positive impacts compound as the tax technology stack evolves and improves.”

Stay Ahead of the Curve

Retailers who invest in the right tax technology gain the agility to scale, innovate, and meet customer expectations without compromising on compliance. Vertex’s white paper is a roadmap for tax groups looking to turn these challenges into opportunities.

Ready to gain the edge in retail tax automation? Download the full white paper here and see how innovation in tax technology can elevate your retail operations.

DOWNLOAD THE WHITE PAPER

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