CLIENT
Our client is a global telecommunications company headquartered in the US.
CHALLENGE
Facing resource constraints and complex requirements, the client embarked on a multi-layer tax technology implementation and automation project. Their internal tax team needed additional expertise in telecommunications taxation and technology to manage project complexities, identify defects, perform gap analyses, and ensure seamless testing and conditional taxation customization. With a large-scale project already underway, the client sought a partner to help organize complicated processes, mitigate risks, and deliver financial and operational efficiencies.
SOLUTION
The company engaged DMA to serve as an extension of its tax department, leveraging DMA’s deep expertise in telecommunications taxation and technology. Our team provided:
- Project Organization: Streamlined workflows to bring order to the ongoing project and reduce inefficiencies
- Defect Identification: Detected and addressed impactful defects affecting tax automation
- Gap Analysis: Performed a thorough assessment of existing processes to identify areas for improvement
- Customization and Testing Support: Developed conditional taxation logic and ensured rigorous testing for accurate results
- Collaboration and Strategic Planning: Hosted weekly meetings to align tasks, assess risks, and refine the project roadmap
By providing these services, we ensured the client could remain ahead of potential challenges while keeping the project on track.
RESULT
DMA’s partnership with this client has delivered significant financial and operational benefits:
- Enhanced efficiency through structured project management
- Cost savings by addressing defects and improving tax technology processes
- Strengthened trust and collaboration between DMA and the client, ensuring ongoing success
- A long-term relationship where DMA’s expertise allows the client to achieve project goals more efficiently and at a lower cost
WHY DMA
The client selected DMA for our unmatched expertise in telecommunications tax and technology. DMA’s ability to integrate seamlessly with the client’s team and understand its unique business environment provided invaluable insights and efficiencies. DMA’s proactive and collaborative approach has resolved immediate challenges and established a trusted partnership for ongoing success.
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